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International Conservation Services
Chatswood, North Shore, NSW

Office and laboratory fitout project completed by DY Constructions for International Conservation Services

Project Details

Location

Chatswood, North Shore, NSW

Industry

Arts and Heritage

Size

800m2

Value

$370k

Designer

DY Constructions Australia

Duration

xxx weeks

Delivery Method

Lump Sum

  • Multi-stage fitout delivered across two floors
  • Office, boardroom, and reception refurbishments
  • Specialist laboratory upgrades for conservation work
  • Custom-built joinery and storage solutions
  • New partitions, ceilings, and flooring installations
  • Power, data and lighting adjustments
  • Heritage-sensitive works with minimal disruption
  • Staged delivery for live operational environment

Project overview

Multi-stage office and lab fitout completed for International Conservation Services at their Chatswood headquarters.

Client Brief

Catholic Care engaged DY Constructions to deliver a comprehensive office refurbishment at their Pennant Hills facility, with a focus on improving workplace functionality and staff amenity.

The client sought support in refining the project brief and collaborated closely with DY through the design phase. DY developed concept layouts that included reconfigured meeting rooms, an upgraded staff kitchen, open-plan work zones, and integrated storage. The result was a tailored solution shaped through a collaborative office and workplace design process.

Challenges

The project was delivered during the end-of-year period, requiring precise scheduling during a high-demand time. DY Constructions worked under strict building management requirements, including compliance for core drilling works. This involved x-raying the concrete slab, obtaining a structural engineer’s report, and securing building manager approval. Some initial design elements provided by the client were found to be non-compliant and required redesign. Additionally, multiple stakeholders across the organisation and the building contributed to the design process, making coordination and alignment of feedback critical throughout the project.

The Solution

DY Constructions implemented strong project management practices and relied on experienced subcontractors to ensure quality delivery. Works were carefully scheduled, with after-hours construction carried out where necessary to minimise disruption to staff and building occupants. A collaborative design process was used to engage multiple stakeholders and refine the layout while maintaining compliance. Regular control group meetings were held to track progress, resolve challenges, and ensure alignment with building management requirements. Careful planning, coordination, and scheduling were key to keeping the project on track during the busy end-of-year period.

The Result

DY Constructions successfully delivered a refreshed and functional workplace tailored to Catholic Care’s operational needs. The scope included new partitioned meeting rooms, an upgraded staff kitchen, open-plan workstations, custom joinery, new flooring, and acoustic treatments. The fitout also involved electrical, plumbing, and fire services adjustments, all completed in line with building compliance requirements.

The client was highly satisfied with the outcome, smoothly relocating into their new premises. Following the project’s success, DY was invited to assist with works across Catholic Care’s other facilities — a reflection of the strong relationship built throughout the project.

Client Testimonial

DY CONSTRUCTIONS REFERENCE

International Conservation Services engaged DY Constructions to refurbish our premises in late 2020. DY provided outstanding service from the very beginning, for what was undoubtedly a difficult job.

Firstly, the refurbishment had to be undertaken over a 4 month period while we continued to work in our laboratories and offices. Jason Frawley’s superb project management meant that our staff had clear timelines for which to plan their work in alternative spaces. In many instances, half of the lab was cordoned off to allow DY to work in the other half. Jason’s meticulous coordination of a wide range of contractors (including builders, painters, electricians, and other contractors not directly working with DY) was the foundation of our on-time and successful outcome.

Secondly, DY had to take into account our need for extreme care of sensitive equipment and client items. This was achieved with minimum concern on our part, and DY was very responsive to our requests throughout the project.

We were also impressed with the caliber of DY’s subcontractors, in particular Serge, the head builder. Serge was efficient, attentive to detail and careful. We really appreciated having someone on board who obviously cares about the quality of his work, and who could develop good working relationships with everyone in the building. This is particularly important when a project runs for such a long period of time.

We were also pleased with Jason’s excellent guidance about options. It helped enormously to have his expert advice and eagle eyes on project planning and progress. If we ever need another refurb, we’ll definitely be talking with DY.

Yours sincerely,

Ruth Thompson
Operations Manager

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Scope of Works

  • Partition Works – Installation of new full-height plasterboard and glazed partitions to create new consulting rooms, labs, boardroom, and breakout areas.
  • Laboratory Upgrades – Refurbishment of specialist spaces including the OOH lab, painting lab, paper & textile lab, photo lab and furniture lab, with tailored layouts and durable finishes suited to conservation work.
  • Joinery – Supply and installation of custom joinery throughout offices, reception, kitchen, and utility zones, including base cabinetry, wall cupboards, and integrated shelving.
  • Ceiling & Flooring – Replacement of grid ceilings, installation of vinyl flooring to wet areas and lab zones, and carpet tiles to open offices and meeting rooms.
  • Electrical & Data – New power and data outlets, light switches, and task lighting throughout the tenancy to support relocated workstations and new lab layouts.
  • Compliance & Coordination – Works delivered in a live facility with heritage-sensitive operations, requiring staged programming, minimal disruption, and detailed stakeholder coordination.
  • Final Touches – Cleaning, painting touch-ups, and quality checks across all refurbished zones prior to handover.

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